Public Safety Power Shutoffs

Public Safety Power Shutoff - Am I Impacted?

When there is a high risk for a wildfire, we may temporarily shut off power to your neighborhood to prevent our electric system from becoming the source of ignition. See the interactive map below to search impacted areas as well as locations of our Community Crew Vehicles and Community Resource Centers. 

View Impacted Areas

Experiencing an outage? Find hotel discounts (at participating hotels) for customers experiencing an extended outage.

*If your power has been shut off, we will restore power as soon as the weather conditions permit, and crews have inspected the power lines Changes to weather, line damage, and other conditions may require additional time before service can be safely restored. For status on an outage, please sign up to receive alerts.‬‬‬‬‬‬‬‬‬‬‬‬‬

Power may be temporarily restored as weather permits.

During a Public Safety Power Shutoff event, there may be some customers who are not impacted within the highlighted boundaries.

Don’t see your outage here? View Standard Outage Map

Current PSPS Status

Power Shutoff Under Consideration

Power Is Shut Off

Of SCE’s 5 million customers:

0 (< 1%)

Power Shutoff Under Consideration

Of SCE’s 5 million customers:

0 (< 1%)

Customer Resources During a PSPS

SCE Community Crew Vehicles and Community Resource Centers are available to support customers during Public Safety Power Shutoffs. We observe physical distancing practices and provide Customer Resiliency Kits, which include PSPS information, light snacks, water, small resiliency devices, and personal protection equipment. We ask that customers wear masks and practice physical distancing. For details about our programs and resources to help you prepare for emergencies or outages, click here.

Community Crew Vehicles

See below for location(s) and times:

Community Resource Centers

See below for location(s) and times:

Powering Off for Wildfire Safety

When there are potentially dangerous weather conditions in fire-prone areas, we may need to call a PSPS event. During these events, we will proactively turn off power in high fire risk areas to reduce the threat of wildfires. We recognize that PSPS events create hardships for our customers and communities, especially with so many people working and learning from home due to the COVID-19 pandemic. We have heard a clear message from our customers, regulators, government officials, and public safety partners that the company must do more to reduce the need for PSPS. We are currently looking at opportunities to expedite grid hardening to reduce the need for PSPS events and the risk of wildfires.

How Do PSPS Events Work?

When forecasts indicate elevated weather conditions, we’ll begin assessing the potential impact on affected areas. We’ll analyze historical data to help predict the likelihood of a wildfire occurring, closely monitor weather watch alerts from the National Weather Service (NWS), and place incident responders on alert, if needed.

PSPS Notification Timeline

Planning & Monitoring

  • 4-7 Days Ahead: When we see extreme weather forecasts, we begin planning for potential PSPS.
  • 3 Days Ahead: We send initial notifications about possible power shutoff to local and tribal governments, emergency officials, first responders, hospitals, and other critical infrastructure and service providers.
  • 2 Days Ahead: We send initial notifications to customers, and update notifications to local government and agencies.
  • 1 Day Ahead: We send update notifications including any updated timing information.
  • 1-4 Hours Before: Whenever possible, we send notifications that power will be shut off.

Outage & Restoration

  • Power Shutoff: We send notifications that power has been shut off.
  • Preparing for Re-energization: We send notifications before re-energization occurs. Field crews inspect equipment to determine it is safe to restore power.
  • Power Restoration: We send notifications that power has been restored.
  • PSPS All Clear: We send notifications to customers on circuits that are no longer being considered for PSPS.

Disclaimer: Erratic or sudden onset of conditions may impact our ability to provide advanced notice to customers. Other notifications may occur as needed to keep customers informed

How Can I Prepare for PSPS Events?

Start Planning Today

Find out how to set up an outage supply kit, prepare your home for future outages, and stay safe when an outage occurs.

Rely on Medical Equipment?

If you’re a Medical Baseline customer and depend on powered medical equipment, you should plan to have a backup power source, such as an uninterruptible power supply, or a backup location in case of a power outage.

Want More Information?

Contact Customer Service

Customer Service: 1-800-655-4555
ESPAÑOL: 1-800-441-2233
한국어: 1-800-628-3061
中文: 1-800-843-8343
TIẾNG VIỆT: 1-800-327-3031
Cambodian: 1-800-843-1309

Call 1-800-655-4555 for customer support in other languages, including Tagalog, Arabic, French, German, Russian, Armenian, Punjabi, Farsi, and Japanese.

Still have questions? Try Ask SCE.

Frequently Asked Questions

1. What is a Public Safety Power Shutoff?

The threat of wildfires in California is real and growing. One of the ways SCE is reducing wildfire risks is Public Safety Power Shutoffs. During these events, we may need to proactively shut off power temporarily as a result of elevated weather conditions — such as strong winds, low humidity, and dry vegetation — that can cause a power line to fall and spark, possibly creating a wildfire. PSPS events are temporary and are meant to keep you and your community safe.

While it is difficult to predict how often elevated weather conditions may occur, the threat of wildfires in California is real and growing. Californians need to be prepared with a plan and have an emergency kit. SCE customers can update their contact information and find helpful safety tips at sce.com/wildfire.

2. Under what conditions will SCE call a PSPS?

Elevated weather conditions can cause vegetation or other items to be blown into power lines possibly creating a wildfire. Under these situations, we may temporarily shut off power to customers to keep you and your community safe. SCE considers a number of factors and conditions before declaring a PSPS. These include, but are not limited to:

  • High winds (including Red Flag Warnings declared by the National Weather Service)
  • Low humidity
  • Dry vegetation that could serve as fuel
  • On-the-ground observations
  • Fire threat to electric infrastructure
  • Public safety risk
3. Who makes the decision to do a PSPS?

Each utility determines when a PSPS is called and how it will be implemented. California’s three largest investor owned utilities, at the direction of the California Public Utilities Commission, are coordinating to prepare all Californians for the threat of wildfires and power outages during times of extreme weather. Find more information about this statewide effort at: prepareforpowerdown.com.

 
4. Who will be impacted by PSPS?

Customers who live in high fire risk areas as defined by the California Public Utilities Commission are more likely to experience a PSPS. However, customers who do not live in these high fire risk areas may also be impacted because of how the electrical grid is interconnected. SCE has a network of circuits providing power to 15 million people within a 50,000-square-mile area of central, coastal and Southern California. Anyone in California could be impacted by emergency events such as PSPS and need to be prepared with a plan.

SCE customers should update their contact information and sign up for PSPS alerts at sce.com/pspsalerts.

5. What about customers who rely on medical equipment for their health and safety?

We engage and identify critical care customers on an ongoing basis well before a PSPS. Power outages also happen in our service area unrelated to a PSPS, so customers need to be prepared to ensure medical equipment will still run during an outage. We encourage our critical care customers to have a backup plan now. Customers with special medical equipment should ensure that we have their most up-to-date contact information so we can notify them of a power shutoff. For more information: sce.com/medicalbaseline.

Note: Critical care customers are a subset of customers called “medical baseline” customers. Medical baseline customers may have medical equipment, but not all of that equipment is critical, life-saving equipment.

6. How we communicate before, during and after a PSPS.

We intend to notify affected customers approximately two days in advance of a potential power shutoff. This notification will be via email, text or phone call. We may also send another notice to customers about one day before a potential power shutoff. We will keep customers updated regularly on our website and social media channels. We will also notify affected customers when power has been restored. SCE customers can sign up for PSPS alerts at sce.com/pspsalerts.

7. Does SCE coordinate with local governments and first responders before and during a PSPS event?

In advance of PSPS events, SCE will meet with local governments, emergency management community and first responders to inform them about the PSPS protocol, including the location of circuits in their jurisdictions which may be shut off during a PSPS.

8. How long will it take for my power to be restored after a PSPS event?

A PSPS event will last as long as the dangerous fire weather conditions exist. If circuits are shut off, those circuits and lines will be inspected to ensure there are no problems that might create a danger before power can be safely restored. SCE crews will need to visually inspect the power lines during daylight hours so operations may be limited during overnight hours.

Customers should be prepared to be without power for an extended period of time during a PSPS. Customers should prepare emergency plans now. Click here for more details.

9. Will there be rotating outages during a PSPS?

System reliability may be impacted during a rare, wider scale PSPS event and could result in rotating outages. Customers could be without power for an extended period of time and should take steps now to be prepared. Find preparedness tips at: sce.com/beprepared or readyforwildfire.org.

10. What other steps is SCE taking to reduce wildfire risk?

Turning off power during elevated weather events is just one component of SCE’s Wildfire Mitigation Plan. We continue to reduce the risk of electrical equipment igniting wildfires, going beyond industry practices to address the new conditions we are facing. We’ve implemented a variety of technologies for advanced fire safety, including installation of new high-definition cameras, weather stations and miles of insulated power lines. We are also expanding operational practices such as enhanced overhead inspections, vegetation management and emergency response protocols.